Contact
Get In Touch
Have questions about our collections, need help finding the perfect piece, or ready to place an order? We’re here to help! Reach out today and let our specialists guide you with knowledgeable advice, personalized service, and a passion for beautiful design.
Our specialists
Find Your Rep
ON, NB, PE, NS, NT, NU, YT
Tommaso Giangrande
BC, AB, SK, MB, QB
Danielle Gregoire
F.A.Q.
General Questions
Find many answers to your questions right here! If you have a question that isn’t covered in this area, please feel free to reach out to us.
Will the colour of the resin fade when exposed to the sun?
No, the resin is UV treated hence highly resistant to fading.
Do the products need to be stored in winter?
No, the products have been tested to withstand extreme weather, from the tropical sun to the harsh Canadian winters. Planters can also stay outside all winter without having to remove the potting soil.
How to prevent products from tipping over in strong winds?
Two options :
-
On hard surfaces (patio, concrete, etc.) one can use the anchor system developped by Twist.
-
On grass or other soft surfaces, one can remove the lighting system and add weight by filling the cavity with one or two sandbags of 20lbs (10kg).
What is your product warranty?
Rotationally molded components are covered by a 5 year warranty while electric components are covered for 1 year from the date of purchase.
Are the products recyclable?
All our plastic/resin materials are recyclable. Products in black colour are made of plastic/resin that is 100% recucled. Our manufacturing process does not generate any plastic/resin waste.
Contact Tailored Studio
We will be glad to work on any project, from the simplest to the most complex. Please send us an email and we will get back to you promptly.
Our Office
Toronto, Ontario
Canada